We are unable to determine your warranty status for the product and serial number provided. We were unable to retrieve the list of drivers for your product. Product Specifications Glossary of terms Glossary Definitions of specifications and terms to assist in your buying process. Choose a different product series. Europe, Middle East, Africa.

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This process can take several minutes depending on the number of warranties being checked. How does HP officeejt software and gather data? Email list of drivers.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Select your printer name in the Scanner menu, and then select a scan job type from the Presets menu.

How does HP install software and gather data? Select a scan job type from the Presets menu, and then click Scan.

HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

Restart the computer and printer: Scan to email works best when a local email clientsuch as Apple Mailis installed and set up on the computer. This process can take several officdjet depending on the number of warranties being checked.


These errors occur when Apple’s AirScan driver is active instead of the HP scan driver when the Scan button is pressed on the printer. Click Edit to adjust colors, straighten the scan, or crop the size. This product was ogficejet by a reseller. Product sold by third party: Color printing, color copying, color scanning, color faxing, black-and-white printing, black-and-white copying, black-and-white scanning, black-and-white faxing.

No software or drivers are available for this product with the selected operating system. The HP driver is required to enable the scan button on the printer.

Scan to email If your printer has a scan to email shortcut on the control panel, and a local email client such as Apple Mail is installed on the Mac, you can scan to email. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. The serial number provided does not match the previously selected product.

Print, scan, copy and fax from one efficient machine that’s small enough to fit on your desk. Product sold by third party: Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.


HP Officejet J5700 All-in-One Printer series Troubleshooting

Do not load photos in the ADF. Europe, Middle East, Africa. How do I save a scan as an editable text file? Paper plain, inkjet, photoenvelopes, transparencies, labels, cards, iron-on transfers, borderless media, HP Premium Media, panoramic media. If you do not meet these requirements, you can manually attach the file to an email message odficejet saving the scan to a folder on the computer. Open Finderand then click Go in the top menu bar. If you can scanthe issue is resolved.

We were unable to find any drivers for your product. Select the folder you want scans to save to or use the Mail option to attach the scan to an Apple Mail email message. Choose ‘Refresh’ to update the list. Solution and Diagnostic Data Collection. To view your scan, open the folder in which you saved the scan, and then click the file.