Europe, Middle East, Africa. The Virtual Agent is currently unavailable. Press the Power button to turn on the product, if it is not already turned on. Product sold without warranty: If the carriage is stuck in the middle , move the carriage to the right. This product was sold by a third party.

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It matches the product: Do not clean the nozzles on the cartridge.

HP Deskjet 6940 Printer User Guides

This could take up to 3 minutes, depending on your computer and connection speed. Cartridges do not need to be replaced until print quality becomes unacceptable. If the product is not turned on, press the Power button to turn it on. The cartridges might not be seated correctly in the carriage, or the cartridge contacts might need to be cleaned. See your browser’s documentation for specific instructions.

HP Deskjet – Wikipedia

The Resume light blinks and a message might display on the computer In this error condition, the following light pattern displays on the control panel:.

If the carriage is stuck on dezkjet left sidemove the carriage to the right side of the product.


Contact HP Support to schedule a repair eeskjet replacement. Make sure that the power cord is disconnected from the back of the product. Unhook the cartridge latch. Do not leave a cartridge outside the product for more than 30 minutes. The Power light blinks In this normal condition, the following light pattern displays on the control panel:. Choose a different product.

Choose ‘Refresh’ to update the list. Tilt the small paper tray forward.

HP Deskjet 6940 Printer series

How to print a self-test report Load plain white paper in the input tray. Do not touch the copper-colored contacts or the ink nozzles.

Turn the printer off and on again Press the Power button to turn off the product.

Deskje the rollers Choose from the following methods to clean the paper feed rollers. Purchase replacement cartridges and other supplies from the HP Store or local retailers.

If you have completed all the steps listed above and are still experiencing a problem, continue to the Service the printer section at the end of this document. A ‘ Paper jam ‘ message displays on the computer The Resume light blinks and a ‘ Paper jam ‘ deskjett displays on the computer.

Open download list This product was sold by a reseller. Press the cloth against the rollers and rotate them upwards with your fingers to clean them all the 99640 around.


Asia Pacific and Oceania. Clear the jam from the front of the printer Follow these steps to clear the jam from the front of the product.

HP Deskjet Printer User Guides | HP® Customer Support

The self-test report prints. Product sold by third party: Deksjet level warnings and indicators provide estimates for planning purposes only. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Do not clean the ink nozzles on the cartridge. Off or on, depending on network connection. This 9604 detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Continue to the next step to replace the cartridges.