If the issue persists , continue with the next solution. To see if your product is still under warranty, go to the warranty check website http: Lights and buttons on the product control panel. Remove loose paper from the tray. All lights are off The following light pattern displays on the control panel:. The Black Cartridge Low-ink icon.

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The rear access door is unlocked or open, or the duplexer is not securely attached. The product can only process one type of paper at a time.

Hp Deskjet Manuals

Insert the duplexer into the rear of the product, and then push it forward until it snaps into place. Remove the rear access door. The product lights might flash and the carriage might move. Determine the cartridge issue. If this roller is not clean, more paper feed issues are likely to occur.

The Virtual Agent is currently unavailable. Remove the cartridge Press the Power button to turn on the product.

Blinking Lights on the HP Deskjet and Printers | HP® Customer Support

The light stops blinking when the product receives all the print data. The product might go through a warm-up period which might last up to two minutes. The Black Cartridge Low-ink icon. The product is on and ready for printing. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue. Reattach the rear access door. Slide the cartridge at a slight upward angle into the empty slot, and then gently push it forward until it deakjet into place.



The carriage moves to the center of the product. Service or replace your Deskjjet product if you completed all preceding steps. Plug the printer directly into a wall outlet Follow these steps to make sure that the product is connected to a suitable power source. Remove any loose sheets of paper from the input tray and the output tray.

Clean the paper pick roller. Wait for the ink to dry on the printed document The product might be waiting for ink to dry on the printed document.

Solution Follow these steps to replace the tri-color cartridge. Purchase replacement cartridges and other supplies from the Deskkjet Store or local retailers.

HP Deskjet 5552 Manuals

Do not remove jammed paper at this stage. Remove the stack of paper from the tray. Press the Power button to turn on the product. h

Apply a moderate amount of pressure to remove any dust or dirt buildup. Javascript is disabled in this browser.


Turn the door latch counter-clockwise, and then pull the door toward you to remove it. Asia Pacific and Oceania. Open the duplexer door. The product is processing a print job, or waiting for the ink to dry on a document. Clean the paper pick rollers inside the product Your product has deskjft a rear access door or a duplexer.

HP DeskJet 5552 Ink Cartridges – Genuine & Remanufactured

Slide the paper width guide inward. This can cause the paper to jam into the rollers. Wait for the print job to complete Wait while the product prepares the print job.